FAQ's

What is your refund policy?

* Due to the nature of our products, there will be NO RETURNS, NO REFUNDS or EXCHANGES once your order has been shipped. ALL SALES ARE FINAL!

 

What is the processing time?

* All nails are hand painted and made to order. There is a (1-3) week processing time frame. This does not include shipping time. Please be aware that the processing time is the time that it takes to create and package your order. This does not include shipping time. Business days are Monday-Friday, excluding weekends and holidays.

 

What if I do not know my nail sizes?

* I strongly suggest that you order a sizing kit for your desired nail shape.  When selecting your nail size, click on "I have no clue. Send me a free sizing kit" and a sizing kit will be sent to you first for accurate nail measurements. You can also measure your nails at home using the millimeter side of a tape measure. Click on the "Sizing Guide" at the top of the home page or click the link below for instructions on how to measure your nails.

!!!!Disclaimer!!!!

We are NOT responsible for incorrect measurements (Measurements that are taken by the customer) This is why we strongly suggest that you purchase a sizing kit. There will absolutely be NO REFUND in the event that it does happen.

There have been times when customers have measured their own nails and the nails did not fit. Again, WE are NOT responsible. GET THAT SIZING KIT GIRL!

Shape Guide: https://oh-so-pressed.myshopify.com/pages/sizing-shape-guide

Sizing Kit: https://oh-so-pressed.myshopify.com/products/sizing-kit 

 

How long do the nails last?

* The longevity of press-on nails are determined by your daily activities and how well you treat them. However, press-ons can be worn for a few hours or up to 2 weeks with proper nail prep and glue application. If you are looking to wear them for a few hours, apply the adhesive tabs with a dab of glue in the middle. If you are looking to wear them for 1-2 weeks, apply the nail glue.

 

Do you do offer custom designs?

* Yes! If you would like us to recreate a design or you have something else in mind, click on the "Custom Nail Set" at the top of the home page or click on the link below and we will reach out to you. If we feel that your desired design is something that we can do, we will send you an invoice for services.

https://oh-so-pressed.myshopify.com/pages/custom-nail-set

 

Where is my order being shipped from?

* All orders are shipped from our Warehouse in Suffolk, Va.

 

Do you ship internationally?

* We currently do not ship internationally. 

 

How long is shipping?

* All order will ship USPS First Class or Priority Mail. This can take between 3-5 business days or up to 3 business days for Priority Mail. However, there may be a delay due to Covid-19.

 

What happens if my package is lost or stolen?

* Once your items have been shipped, we are no longer responsible. In the event of a stolen or lost package, feel free to file a claim with USPS at https://www.usps.com/help/claims.htm. You can also call USPS Customer Care Service at 1-800-ASK-USPS (1-800-275-8777).

 

What if I received the wrong order?

* Please email all inquiries and concerns to pressedjust4u@gmail.com. We will evaluate the issue and do everything possible to rectify the situation. We are here to serve YOU and want YOU to be happy with your purchase.

 

What if my package is returned to you?

* We will ship it back to you! However, you will be responsible for the repayment of all shipping costs. Click on the link below to reship your item(s). 

https://oh-so-pressed.myshopify.com/collections/re-ship-your-order